Terms & Conditions
Effective Date: August 26, 2026 · Last Updated: August 26, 2026
These Terms and Conditions ("Terms") govern use of https://waterdamageproshinsdale.com ("Website"), operated by Water Damage Pros Hinsdale ("Company," "we," "us," or "our"). By accessing Website or submitting information through Website, you agree to these Terms.
1. Lead Generation and Referral Service
Water Damage Pros Hinsdale is an independent lead-generation and referral website. We help consumers seeking water, fire, and mold damage restoration connect with independent third-party service providers. Unless expressly stated otherwise, we are not the company performing the services requested through this Website. We may receive compensation for generating, referring, transferring, or otherwise facilitating service inquiries.
2. Estimates and Pricing
Any price, estimate, range, or cost information appearing on Website is informational and not a binding offer until confirmed in writing by a service provider following an on-site inspection. Actual pricing depends on the scope of work, extent of damage, materials required, and other conditions identified during assessment. You are responsible for reviewing and approving a provider's written estimate or agreement before authorizing work.
3. Emergency Requests
Website may facilitate requests involving urgent property damage or emergency-related services. Website itself is not an emergency dispatch service. If a situation threatens life, health, public safety, or involves fire, medical emergency, hazardous conditions, or other immediate danger, contact 911 or the appropriate emergency authority first. Do not rely solely on Website or this referral service for emergency assistance.
4. No Guarantee of Provider Availability
Submitting a request through Website does not guarantee that a provider will be available, will contact you, will accept your project, or offer a specific response time, price, result, insurance coverage, reimbursement, or repair or restoration outcome. Availability varies by geographic area, time, service requested, provider capacity, and other circumstances. Any response-time or availability language on Website is informational and is not a binding promise unless confirmed by a provider in writing.
5. Independent Service Providers
Service providers to whom we may refer or transmit requests are independent businesses. They are not our employees, agents, joint venture partners, or representatives unless expressly stated otherwise. Independent providers are responsible for their own licensing, certifications, insurance, pricing, estimates, contracts, scheduling, availability, representations, safety procedures, services, workmanship, warranties, employees and subcontractors, and regulatory compliance. You should independently verify the qualifications, licensing, insurance, references, and terms of any service provider before hiring that provider.
6. Insurance
We do not determine insurance coverage and do not guarantee that any insurer will cover a service, approve a claim, reimburse an expense, waive a deductible, or accept a particular scope of work. Coverage depends on your policy terms and your insurer's determination. Questions about insurance coverage should be directed to your insurance carrier, adjuster, or other qualified professional. A service provider may offer insurance documentation or billing support; confirm coverage and billing details directly with the provider and your carrier.
7. Information You Submit
You agree that information submitted through Website will be accurate to the best of your knowledge. You authorize us to use submitted information to process your service request and operate the referral service as described in the Privacy Policy. You understand that fulfilling a request may require transmitting your information to an independent service provider capable of responding to your request.
8. Communications About Your Request
By voluntarily submitting a telephone number, email address, or other contact information as part of a service request, you request communications reasonably related to that inquiry, subject to applicable law. Communications may occur by telephone, email, or text message. Submitting a service request does not, by itself, constitute blanket consent to unrelated marketing communications.
9. Marketing Communications
Where required, consent for promotional calls, automated calls, prerecorded messages, text messages, or other marketing communications will be requested separately. Marketing consent is not a condition of purchasing goods or services unless otherwise permitted by law. Any consent language displayed at the time you submit information controls the scope of consent. You may revoke marketing consent using the methods disclosed in the applicable communication or consent notice.
10. Website Information
We attempt to maintain useful and accurate information but do not guarantee that all Website information is complete, current, or error-free. Service descriptions are general informational content and should not replace an on-site professional inspection, advice, or assessment.
11. Third-Party Content and Links
Website may contain links, integrations, or content involving third parties. We are not responsible for third-party websites, content, privacy policies, terms, products, or services.
12. Prohibited Uses
You may not use Website to submit fraudulent requests, impersonate another person, supply information without authority to do so, interfere with Website operation, attempt unauthorized access, distribute malware, scrape Website in violation of applicable law or these Terms, misuse contact information obtained through Website, or engage in unlawful conduct.
13. Intellectual Property
Website content, including text, branding, graphics, layout, software, and original materials, is owned by or licensed to Water Damage Pros Hinsdale, except where otherwise stated. You may use Website for personal, lawful purposes. No Website content may be reproduced, distributed, sold, or commercially exploited without permission except as permitted by law.
14. Disclaimer of Warranties
To the maximum extent permitted by law, Website and the referral services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not make warranties regarding the availability, accuracy, reliability, quality, fitness for a particular purpose, or results of services performed by independent third parties. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
15. Limitation of Liability
To the maximum extent permitted by law, Water Damage Pros Hinsdale will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of Website or from services performed by independent providers. Nothing in these Terms limits liability that cannot legally be limited under applicable law.
16. Privacy
Use of personal information is governed by our Privacy Policy, available at https://waterdamageproshinsdale.com/privacy.
17. Changes to These Terms
We may update Terms periodically. The updated version becomes effective when posted unless applicable law requires another form of notice.
Questions about these Terms may be directed to Water Damage Pros Hinsdale, 5445 Harrison Ave. #5682, PO Box 5682, Rockford, IL 61125, or by calling (630) 555-0100.